TERMS OF SERVICE

A clear starting point.

Last updated 9 October 2026

You choose the inbox, the instructions, and the destination. These terms explain your responsibilities and the limits of the service.

1. Using Email Studio

These terms apply to the Email Studio email automation service operated under the name Email Studio. By using the service, you agree to these terms. If you act for an organization, you must have authority to use the service on its behalf. You must be an adult able to enter into an agreement. Questions can be sent to office@2i-digitals.com.

2. Accounts and connected inboxes

Keep your account information accurate and your credentials secure. Connect only inboxes that you own or are authorized to access. You are responsible for obtaining the permissions needed to process messages and attachments, including information about other people.

Google authorization is granted through Google’s consent screen. You can revoke it at any time. Your mailbox provider’s terms and organization policies also apply.

3. Your workflows and content

You retain your rights in your content. You authorize us and the service providers described in our privacy policy to process that content to operate the workflows you configure. You are responsible for your prompts, connected mailboxes, webhook destinations, and how you use the results.

Enabling a workflow allows it to process new messages automatically, including sending relevant content to the AI provider and configured destinations. Review the settings before starting it. Pause or delete a workflow when you no longer want it to run.

4. AI outputs need judgment

AI can misread documents, omit details, misclassify messages, or produce incorrect results. Review outputs before relying on them for payments, accounting records, legal obligations, or other consequential decisions. Results are not professional advice, and the service does not guarantee that every email or attachment will be processed correctly.

Webhooks and retries may deliver the same result more than once. Your receiving system should handle duplicate deliveries. Network outages, provider limits, and unsupported attachments can affect processing.

5. Acceptable use

Do not use the service for unlawful activity, unauthorized surveillance or access, spam, malware, credential theft, or infringement of others’ rights. Do not bypass access controls, interfere with the service, or misrepresent your authority to use an inbox. Follow applicable law and the policies of connected services.

6. Availability and third parties

The service may change, experience interruptions, or be unavailable. Features offered during testing may have limits and may change without a guaranteed service level. Google, OpenAI, mailbox providers, and webhook destinations operate independently and may change or restrict their services. Email Studio is not a Google product and does not claim Google endorsement or verification.

Any paid plan or additional commercial terms will be presented separately before purchase. These terms do not authorize an unspecified charge.

7. Ending use and removing data

You can stop using the service, disconnect an inbox, delete a workflow, or request account deletion through office@2i-digitals.com. See Your data & access for the effects of each action. We may restrict or suspend access to address misuse, security threats, legal requirements, or violations of these terms.

8. Service limitations and liability

To the extent allowed by applicable law, the service is provided as available, without a guarantee of uninterrupted operation, accuracy, or fitness for a particular purpose. To the extent permitted by law, we are not responsible for indirect or consequential losses arising from your use of the service. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

9. Changes and contact

We may update these terms as the service evolves and will communicate material changes where required. The date above indicates the current version. If you disagree with updated terms, stop using the service and use the available deletion controls. For questions or disputes, contact office@2i-digitals.com so we can try to resolve the issue.